Melaneeberger's profile

New Poster

 • 

1 Message

Fri, May 8, 2020 8:00 PM

Favorite channels

How do I limit channel up and down keys to favorites only? My 93 year old father can't use the guide menu.

Responses

Accepted Solution

CCAndrew

Diamond Problem Solver

 • 

25.9K Messages

1 y ago

cambridge

Contributor

 • 

62 Messages

1 y ago

Comcast thinks the answer to your question about not being able to use the Guide is to tell you to use the Guide. This a capability they dropped from the box and remote years ago. What your father may be able to handle better is to right arrow to get the Mini Guide which will show Favorites if you have Favorites set as your default guide. The TV picture remains in view next to the Mini Guide so there's less chance of getting lost.

New Poster

 • 

1 Message

2 m ago

Thank you Cambridge. That is a great idea. I tried it with my father though and it’s still too much for him. I wish Comcast had not eliminated the simpler feature.
EG

Expert

 • 

86.2K Messages

2 m ago

10 month old / marked "Answered" dead thread now being closed.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here