Gervin33's profile

New Poster

 • 

17 Messages

Thursday, December 16th, 2021 8:20 PM

Closed

Favorite Channels Missing

I had a bunch of channels listed as favorites and I would use the favorites version of the guide.  Starting this morning, no channels show up in the favorites guide.  Looking at the all channels guide, the channels still show a "*" acting as if they have them listed as a favorite.  If you remove favorite and re-add it to the same channel, it then shows up in the favorites guide.  It was working fine yesterday and I have not had an outage or anything.  Was there a software release or something that messed up favorites?

Visitor

 • 

2 Messages

3 years ago

My favorites have been restored without me having to do anything. I guess Xfinity fixed the issue.

Visitor

 • 

1 Message

3 years ago

Computers are our friends....lol.  This seems to be the way tv is today.

forum icon

New to the Community?

Start Here