Visitor
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1 Message
Favorite Channels Disappeared
My “Favorites” disappeared today. It happened on the Streaming App and when I went online, initially they were there but when I went back to use the online list to rebuild the App list, the Favorites had disappeared online as well. SMH!!!
I am 71 y/o and this is a lot of work. Xfinity has to do better cause I am doing the best I can . . . still SMH
CCCassandra
Problem Solver
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502 Messages
3 years ago
I'm sorry that's happened @user_0b8c51! I love using the favorites as well, so I can understand that would be frustrating if they disappeared! Did you double-check to make sure the app was up to date?
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