1 Message
failed to download image
tv screen sent message saying they were going to install new software. Then I get a new message saying they failed to download image and call them. I have tried to call them but I can't reach an agent.
1 Message
tv screen sent message saying they were going to install new software. Then I get a new message saying they failed to download image and call them. I have tried to call them but I can't reach an agent.
XfinityGabby
Official Employee
•
1.5K Messages
1 month ago
Hello, @user_fz9h2q. Thanks for reaching our team on Forums. Have you attempted to manually restart the box?
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