1 Message

Tue, Sep 14, 2021 1:06 PM

Existing service need to extend to patio

Hi I currently have xfinity cable and internet. I have built a covered patio 200 feet from my xfinity modem and I need to figure out how to get tv service out to my patio


Official Employee


2.5K Messages

1 m ago

Hello @user_f66119, thanks for reaching out to us on our Forums page and bringing this concern to our attention. Congrats on your new covered patio, it sounds awesome! We would be more than happy to assist you with figuring out the best way to get the TV service out there so that you can start enjoying all the many great features and content our cable service has to offer, out on your new patio. In order to best assist you with this concern, please send us a Private Direct Message. 


To send us a Private Direct Message, select the message icon in the top right corner and then search for Xfinity support. With our new Xfinity support direct messaging, you do not need to input the name of a person. Just select Xfinity support and you will be able to speak with the next available specialist.

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