ethernet

The installer connected up my XG1v4 to my wifi. Now that I have set up an ethernet connection how do I get the tv box to use that connection?

My ethernet switch lights show the tv has connected, but the cable box has not.

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westwayneguy88888

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346 Messages

2 months ago

when you go into setting, device, it doesnt say "ethernet connection"?

have you power cycled your box with the ethernet connected and see if it connects that way?

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WD19

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50 Messages

I don't see connection type.

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2 months ago

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Hello WD19, thanks so much for taking the time to reach out with these questions about connecting the XG1v4 via Ethernet! The box is designed to receives a cable signal from the cable connection and connect to the internet via Wi-Fi connection. While the ethernet port is present, it is not used.

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2 months ago

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X1

WD19

ethernet

westwayneguy88888

WD19

XfinityAlfonso

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