ESPN channels unwatchable

For the money I pay (approaching $5000 annually,) why cannot I not get a good picture on any ESPN Channel. You about to lose my account if this is not corrected. There are other options. And I will Xfinity out of my life is this not corrected.

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XfinityRichard

Official Employee

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2.3K Messages

22 days ago

Hi there, @user_a1f811 I'm sorry to hear about the picture quality you are experiencing with ESPN channels. As a sports fan I know how frustrating this is for you. Are you only experiencing this issue with the ESPN sports channels only?-Richard

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user_a1f811

Visitor

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3 Messages

Also the NFL channel. Appreciate any help. It's been issue for at least the last year. The problem comes and goes.

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22 days ago

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XfinityRichard

Official Employee

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2.3K Messages

Hi there, @user_a1f811 I'm sorry for the trouble you are experiencing with those 2 channels. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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22 days ago

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user_a1f811

ESPN channels unwatchable

XfinityRichard

user_a1f811

XfinityRichard

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