L

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4 Messages

Thu, Sep 30, 2021 4:25 PM

Error RDK 03005

Everyday, after my x1 box does its Daily update/restart I get stuck with "preparing your channel line up"  then an error message with code RDK 03005. I have to reboot from the troubleshooting page online in order for me to get my TV service back, and sometimes I need to do this several times in a row. This happens everyday. A tech came and replaced the box so I'm not sure if it's a hardware issue or something else. Please advise.

Lauren 

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