1 Message
Error message
I am constantly getting the error message XRE03090 on my TV in the main area. It is very frustrating and XFINITY has not resolved. I may cancel using Xfinity as I can not use my tv downstairs in I’ve spoken with six reps that have still not help me.
can someone please respond and resolve
XfinityJoe
Official Employee
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962 Messages
5 months ago
Good morning @user_ppxe93that sounds very frustrating. We would be happy to troubleshoot this with you. Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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NoNoBadPuppy
Problem Solver
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729 Messages
5 months ago
Please refer to this thread:
https://www.xfinity.com/support/articles/x1-error-code-xre-03090
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