Error message “No software to execute”

On our TV screen we have the error message “There is no software to execute”

& a blue screen.

We are using the Xfinity XiD-P box.

Please assist.

Responses

XfinityThomasA

Official Employee

•

1.5K Messages

5 months ago

Thank you for reaching out, rd2015. Have you received any notifications regarding end of life equipment? You can swap out your Xfinity TV box at a nearby Xfinity service center, and we can help ship one too. I would recommend a new Xfinity TV box which should help.

0

U

user_z3fhbf

1 Message

3 months ago

Hi: I have exactly the same issue with my box. Please advise.

2

0

U

user_3pgp53

1 Message

I have the exact same issue. Blue screen with error message no software to execute. Pace PXD01ANI. Comcast virtual assistant is not helpful in resolving issue.

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12 days ago

0

XfinityArmand

Official Employee

•

1.8K Messages

We are glad to take a closer look at this for you @user_3pgp53! No worries! We are the best team to help get things taken care of. Please feel free to shoot us a private message when you are ready, so we can get started.

To send a "direct message" / "private message" message to Xfinity Support:

• Click "Sign In" if necessary

• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging

• Click the "New message" (pencil and paper) icon

• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

• As you are typing a drop-down list appears. Select "Xfinity Support" from that list

• An "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

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9 days ago

0

X1

rd2015

Error message “No software to execute”

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