rd2015's profile

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2 Messages

Wednesday, April 3rd, 2024 11:38 PM

Error message “No software to execute”

On our TV screen we have the error message “There is no software to execute”

& a blue screen.

We are using the Xfinity XiD-P box.

Please assist.

Official Employee


1.3K Messages

3 months ago

Thank you for reaching out, rd2015. Have you received any notifications regarding end of life equipment? You can swap out your Xfinity TV box at a nearby Xfinity service center, and we can help ship one too. I would recommend a new Xfinity TV box which should help. 


1 Message

19 days ago

Hi: I have exactly the same issue with my box.  Please advise.  

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