Hello. Thank you so much for taking the time to bring this question to our Xfinity community forum. You are in the right place for help.
When this error occurs, you will see the following message:
"Something's not quite right. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. If restarting doesn't work, give us a call at 1-800-xfinity."
To resolve this issue, you may need to restart your TV Box. For more information, please see Restart Your X1 TV Box.
Solutions and additional info about this RDK error and all other TV errors can be found within our support articles at https://comca.st/3cRDw3J
Please let us know if the information found here resolves the issue, or if you need additional help. Our team and community are here to support you 24/7.
CCElizabeth
Problem Solver
•
908 Messages
3 years ago
Hello. Thank you so much for taking the time to bring this question to our Xfinity community forum. You are in the right place for help.
When this error occurs, you will see the following message:
"Something's not quite right. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. If restarting doesn't work, give us a call at 1-800-xfinity."
To resolve this issue, you may need to restart your TV Box. For more information, please see Restart Your X1 TV Box.
Solutions and additional info about this RDK error and all other TV errors can be found within our support articles at https://comca.st/3cRDw3J
Please let us know if the information found here resolves the issue, or if you need additional help. Our team and community are here to support you 24/7.
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