Good afternoon user_e6b468! Thank you for reaching out through our Xfinity Forums Community! I am more than happy to assist you with your cable box. Often times this error code does indicate a connection error. What troubleshooting steps have you taken so far?
XfinityJon
Official Employee
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78 Messages
2 days ago
Good afternoon user_e6b468! Thank you for reaching out through our Xfinity Forums Community! I am more than happy to assist you with your cable box. Often times this error code does indicate a connection error. What troubleshooting steps have you taken so far?
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