do you know if you have a powered amplifier (for example in the attic)? if so check to see if the power LED is lighted. if not there is a transformer probably in a room in the home connected to a coax cable that goes to the amp to supply power. it has happened that they come unplugged.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
Responses
CCAndrew
Diamond Problem Solver
•
25.9K Messages
1 y ago
0
0
Rustyben
Expert
•
24K Messages
1 y ago
do you know if you have a powered amplifier (for example in the attic)? if so check to see if the power LED is lighted. if not there is a transformer probably in a room in the home connected to a coax cable that goes to the amp to supply power. it has happened that they come unplugged.
0