I had this code last night on both of my XiD-P (Small) Cable Boxes. Reset boxes more the 5 times and still had issue. Reset the main X1-R (Large) Cable Box, still had issue. Finally spoke with someone, but they could NOT resolve the issue. As a last ditch effort, after speaking with rep, I reset my Gateway and reset the XiD-P Cable Box after the Gateway reset and this resolved the issue, have picture with more code or trouble issues. For some reason these boxes relay on the Gateway to work correctly.
Jwd1savh
Regular Visitor
•
4 Messages
1 year ago
I had this code last night on both of my XiD-P (Small) Cable Boxes. Reset boxes more the 5 times and still had issue. Reset the main X1-R (Large) Cable Box, still had issue. Finally spoke with someone, but they could NOT resolve the issue. As a last ditch effort, after speaking with rep, I reset my Gateway and reset the XiD-P Cable Box after the Gateway reset and this resolved the issue, have picture with more code or trouble issues. For some reason these boxes relay on the Gateway to work correctly.
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