ERROR CODE ETV1000

I am no longer seeing called ID on TV screen and cannot enter Interactive TV to set up.

Getting Error Code ETV1000

application not available.

Responses

XfinityEva

Official Employee

•

995 Messages

2 years ago

Hi there! Thanks so much for checking the Community Forums for help with this error. Have you restarted your equipment recently? This error message sometimes appears after you restart your TV Box. Wait a few hours, then try again. Please let us know if you are still experiencing this error after a few hours.

3

0

AD40

Contributor

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37 Messages

@XfinityEva still not working. Says service is unavailable

2 years ago

0

AD40

Contributor

•

37 Messages

I tried everything and nothing is working. Seems as if Xfinity has been in neighborhood and now my equipment is even failing.

2 years ago

0

XfinityAmira

Official Employee

•

3.5K Messages

Thanks for trying that for us on your end. We would like to take a further look into this on our end. Please send us a private Direct Message to better assist you.

Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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2 years ago

0

X1

AD40

ERROR CODE ETV1000

XfinityEva

AD40

AD40

XfinityAmira

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