Visitor
•
2 Messages
Error Code CONSTANTLY!!!
Our service has been interrupted off and on since November. It will show the error code XRE 03056. The only way to fix it is to get on the app and go through the same questions over and over for a reset. Recordings are effected as well. It's infuriating. What is the fix here??
jhartfelty
Visitor
•
2 Messages
10 months ago
Like just now it had been working fine UNTIL I CHANGED THE CHANNEL. Big no go. Now I have an error message again. We pay FAR TOO MUCH for this to keep happening.
6
user_zhs64x
5 Messages
7 months ago
I'm having this same issue, and have for the last several months. I've had 7-8 technicians out, and they all say - Xfinity Chat as well - that they will fix this issue and it will never happen again. They ALSO all say that there is maintenance work being done in the area, or updates. They've all said something different is the problem, and none of them have been able to fix it. I'm having another tech come out tomorrow, as our DVR recording the game would keep freezing, and like you, any time I fast-forwarded or rewound, I'd lose the signal completely, and then be stuck on the welcome screen for hours, or until I unplugged it. Sometimes it would come back (only to drop again when I went to my recordings), and sometimes it would just stay stuck on the Welcome screen, not responding to ANYTHING. We're paying $over $300/month. It's ridiculous. Does anyone know if Roku, or DirectTV can offer me what I want? Tennis Channel, ESPNHD, MLB, and regular channels? We want to watch all of our sports, and it's killing us to not be able to.
Did you ever get it addressed?
0
0
user_3xywsq
1 Message
6 months ago
Same with us. Every other day!! Getting sick of the [Edited: "Language"]
(edited)
0
0