Visitor

 • 

3 Messages

Tuesday, October 26th, 2021

Closed

Error 03012-2

Getting Error 03012-2 on one TV.  All other TVs and services are working.

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Accepted Solution

Visitor

 • 

3 Messages

4 years ago

Update:  Issue resolved by tech support replacing the box.

Official Employee

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2.2K Messages

Hello, @user_014921. I'm glad to hear your service issues have been resolved after replacing the device. Please reach out to us through here if you have any further questions or concerns. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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