1 Message

Thu, Nov 25, 2021 4:14 PM

Er 00116

TV app error 0116 work for 2 years no longer working ,try again, Try again Delete it read it shut  Down rebooted same issue try again

Official Employee


21 Messages

1 d ago

Hello! Thank you for reaching out to us! I'm sorry to hear that you are having issues with the TV app, I understand that can be frustrating. I'm happy to look into this for you! Could you please send our team a private message with your full name and full address?


To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity
Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

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