Visitor
•
1 Message
equipment
Just had Xfinity installed couple weeks ago. Going to use the app function on the DVR box and it says I need new equipment?? There are 2 wifi boxes in the house that work fine. 2 boxes that use a cable. Why would I not have up to date equipment?
ki1o
Contributor
•
112 Messages
4 years ago
What is the model number of your dvr box? Is it the XG1v1? Maybe they just gave you old equipment. It happens.
0
0
Rustyben
Expert
•
24.6K Messages
4 years ago
use the voice command 'about' and reply with the information below "STB Version" line.
0
0