Visitor
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1 Message
equipment
Just had Xfinity installed couple weeks ago. Going to use the app function on the DVR box and it says I need new equipment?? There are 2 wifi boxes in the house that work fine. 2 boxes that use a cable. Why would I not have up to date equipment?
Responses
ki1o
Contributor
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58 Messages
2 m ago
What is the model number of your dvr box? Is it the XG1v1? Maybe they just gave you old equipment. It happens.
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Rustyben
Expert
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24.1K Messages
2 m ago
use the voice command 'about' and reply with the information below "STB Version" line.
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