Equipment "Upgrade"

---

@Quahog53 wrote:

I recently received a message from Xfinity that it was time to upgrade my cable box. I box I was sent is the same model as the old box - XG2v2. The only difference is that the old box had a -S suffix (Samsung) and the "new" box has a -P suffix (Pace). There seems to be no difference in the performance, so what was the point of swapping out the equipment? Does the Pace box do something that the Samsung box does not? 

---

no difference in function at all.

Could it be related to equipment lifecycle policies? It would be nice to think that Comcast has asset management enough to maybe know when your machine is getting old, and to change it out before being problematic...

The other might be the differences in the chipsets of Samsung and Pace, vulnerabilities in the Samsung version, etc.

Hey, just flinging it out there but sincerely trying to help.

Hi there, Quahog53. To follow up with what CCAndrew mentioned, you can find additional information here: https://comca.st/3r6lxsq?. It should have the answers to your questions. Let us know if there is anything else we can help with!

Perfect! You are most welcome. Please keep us in mind here in the community if you have any additional questions/concerns that arise surrounding your equipment/account later on down the road. Take care. 🙂

Thank you! Now it all makes sense...