2 Messages
Equipment Purchase
I've been a Comcast/xfinity subscriber for years. I've been charged a rental fee for the TV box and remote for years. Clearly I've paid for them. Is there a way to purchase them outright and not keep paying every month?
2 Messages
I've been a Comcast/xfinity subscriber for years. I've been charged a rental fee for the TV box and remote for years. Clearly I've paid for them. Is there a way to purchase them outright and not keep paying every month?
XfinityJamesC
Official Employee
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2K Messages
23 days ago
Greetings, @user_as64sa! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about your equipment. You have definitely come to the right place for assistance.
You are not able to purchase Xfinity X1 cable boxes or xFi Advanced gateways, unfortunately, but we do offer a free Xfinity Stream app that can be downloaded on a streaming device like a Roku, Fire TV Stick, Apple TV. or certain brands of smart TVs. That would give you similar functionality to a cable box without the need for monthly equipment fees. You can find more details about these options on our support site here: https://www.xfinity.com/support/articles/xfinity-stream-app-faqs.
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BIslander
Problem Solver
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476 Messages
23 days ago
I use Stream away from home occasionally. Not a fan at home. Sound is limited to stereo, which is a deal killer for me right off the top. Beyond that, I find the user interface leaves much to be desired.
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