Visitor
•
1 Message
DVR
I have 19 recordings and my capacity is 100% full.
I tried to talk to someone live but that is a joke. The customer service is terrible considering the cost of the service.
Visitor
•
1 Message
I have 19 recordings and my capacity is 100% full.
I tried to talk to someone live but that is a joke. The customer service is terrible considering the cost of the service.
XfinityRaul
Official Employee
•
2.1K Messages
1 day ago
Hello, @user_mvs97m. Thanks for making us aware you've reached your capacity. I would be more than happy to review your account to see what options we have to increase your recording limit. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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