Visitor

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1 Message

Saturday, August 2nd, 2025

DVR

I have 19 recordings and my capacity is 100% full.

I tried to talk to someone live but that is a joke. The customer service is terrible considering the cost of the service.

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Official Employee

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2.1K Messages

1 day ago

Hello, @user_mvs97m. Thanks for making us aware you've reached your capacity. I would be more than happy to review your account to see what options we have to increase your recording limit. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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