Good morning @user_770d57 and thank you for reaching out to our Digital Care Team on our forums, we hope you are otherwise having a fantastic week so far! I'm sorry to hear about your DVR issues but rest assured our team is here to help. Have you reached our DVR storage capacity or checked deleted recordings? What model cable box are you experiencing this issue on? Does it happen with specific recordings or all recordings?
XfinityAlyssaA
Official Employee
•
2K Messages
4 years ago
Good morning @user_770d57 and thank you for reaching out to our Digital Care Team on our forums, we hope you are otherwise having a fantastic week so far! I'm sorry to hear about your DVR issues but rest assured our team is here to help. Have you reached our DVR storage capacity or checked deleted recordings? What model cable box are you experiencing this issue on? Does it happen with specific recordings or all recordings?
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