Pepper502's profile



2 Messages

Wed, Nov 10, 2021 5:26 AM


Almost daily, when I go to recordings on my x1 box, it will shows that have recorded that I didn't set up to record. Often they are things I would never watch. We had a tech here for a different issue, and he said that maybe a neighbor's box was "talking" to ours and that we need a filter or some such thing. No one at Comcast seems to know what's going on. 

Official Employee


263 Messages

2 m ago




Thank you for sharing this information with us in our Forum. I would like to help you and get this worked out for you. Could you please send me a Direct Message with your full name and address? You can send me a Direct Message by clicking on the chat icon in the upper right (left of the notification bell) and then click on the pen/pad icon, and lastly Xfinity Support. Thank you.  


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