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Thursday, July 20th, 2023 1:39 PM

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DVR Usage - no info on Recordings page

Hi. I'm trying to see the availability/usage on my X1 DVR but when I go to Recordings there is nothing on the right hand top of the screen that tells me my usage. Any ideas why? Any guidance as to how I get this info?

Thank you.

Official Employee

 • 

1.7K Messages

2 years ago

Hello and welcome to Comcast @user_256d25. Thank you so much for reaching out to us today about your DVR storage concerns. You have reached the right team and I am happy to assist you today. May I have you reboot your DVR box and then check your recording storage again. 

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