Visitor

 • 

2 Messages

Friday, May 29th, 2026 10:40 AM

DVR that doesn't require internet

I had to get new DVR because my old one wasn't working. They promised to send one that doesn't require internet because I don't want or have internet.  New one worked fine for couple weeks but then said looking for internet connection . I called Comcast and they reset and it worked 2 days and I'm getting same issue as before. It is XG1v4. Why is it looking for internet. Also saw on my account says X1 cloud DVR. So do I need a different DVR?

Oldest First
Selected Oldest First

Official Employee

 • 

3K Messages

11 hours ago

 

user_6glb7e  Hello! Thank you for reaching out. That is the model that should function without the internet. When you see the message about internet, can you click through that message, or does it prevent you from being able to watch/record?

 

forum icon

New to the Community?

Start Here