Visitor
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6 Messages
DVR storage increase
I noticed yesterday that my DVR storage had increased dramatically and I have not authorized any changes and I'm the only person that ever uses the service. I have the same number of recordings Now I have an absolutely massive amount left. I don't want to be charged more cuz I'm already getting [Edited: "Language"] at 300 bucks a month
XfinityRichard
Official Employee
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1.3K Messages
2 months ago
Hi there! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I definitely understand your concerns, I would not want to be billed more either. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
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