Visitor
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1 Message
DVR stops early
About 5 weeks ago c1 DVR began recording about 3-5 minutes early and then stops 3-5 minutes before the end of the show.
Visitor
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1 Message
About 5 weeks ago c1 DVR began recording about 3-5 minutes early and then stops 3-5 minutes before the end of the show.
Accepted Solution
XfinityThomasA
Official Employee
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2.3K Messages
2 years ago
Thank you for your feedback, @BelvDave. We appreciate your assist and elaboration as well, @Tek! As suggested; you'll want to be sure to change the start and stop time of a recording on your X1 DVR. You can select the option to have the recording start 1-2 minutes early, or on time. And, can have the recording end 1, 5, or 30 minutes late.
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Tek
Problem Solver
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919 Messages
2 years ago
Many reports here related to this and Smart Resume. Comcast needs to fix the guide data.
The only way you can compensate is make sure Auto Padding is enabled in the Preferences on the box and extend your DVR Recordings by 3 minutes either at the start or end. You can do this by going to the series, modify the recording, and change settings accordingly.
(edited)
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