Hello @David904, thank you for taking the time to leave a post. Sorry to hear that you’re experiencing issues with your DVR. I know how frustrating it can be when you’re trying to record your favorite show to watch later, and things aren’t working the way they should. Have you had a chance to try any troubleshooting steps yet? For example, unplugging the cable box for about 30 seconds and then plugging it back in can often help reset the system.
XfinityMarshante
Official Employee
•
1K Messages
19 days ago
Hello @David904, thank you for taking the time to leave a post. Sorry to hear that you’re experiencing issues with your DVR. I know how frustrating it can be when you’re trying to record your favorite show to watch later, and things aren’t working the way they should. Have you had a chance to try any troubleshooting steps yet? For example, unplugging the cable box for about 30 seconds and then plugging it back in can often help reset the system.
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