lawtlm's profile



1 Message

Wednesday, November 30th, 2022 12:35 AM

DVR slow loading

Channels take a long time to load especially apps with my DVR. It does not happen that much with my other boxes. Anyone have an idea how to fix this?

Official Employee


568 Messages

2 months ago

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

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