lawtlm's profile

Visitor

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1 Message

Wednesday, November 30th, 2022 12:35 AM

DVR slow loading

Channels take a long time to load especially apps with my DVR. It does not happen that much with my other boxes. Anyone have an idea how to fix this?

Official Employee

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568 Messages

2 months ago

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

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