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Visitor

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2 Messages

Monday, November 21st, 2022 9:36 PM

Closed

Dvr shows cutting off early

I want to let everyone know that I have an open ticket in the Xfinity system for the issue of the shows cutting off early ticket number CR Ticket #CR065298477The ticket has been created and the backend team will work on it to resolve it for you and you will get a call in 60 minutes to check it has been resolved.

Visitor

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6 Messages

1 year ago

How do I get added to this chain?  My DVR started doing this too after the time change.  Starts a minute early and ends a minute TOO early.  I noticed the time in the guide is also a minute earlier than my IPhone and they used to be in sync.

(edited)

Frequent Visitor

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11 Messages

1 year ago

I wonder if this is related to a recent change I noticed with the experimental fast-forward through commercials orange bars on the timeline. They now seem to be about 30 seconds off from where they used to be. FF after commercials now seems to stop about 30 seconds before the show starts back up.

Contributor

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143 Messages

1 year ago

Agreed, I have seen this too.

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