Contributor
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21 Messages
DVR showing higher percentage full than it really is
For about the last week, my DVR has been showing 96% or more full, but when I delete a show, it goes back down to the 40s or 50s where it really is. Even after I restore the show, the percent full is correct. But later when I go in, it's showing full again. Now today a bunch of old recordings showed up, sports from over the winter that I had deleted a long time ago, making it full again. Does anyone have any idea why this is happening? So far I haven't missed any recordings, but I'm afraid it will think it is out of room to record new shows.
Responses
XfinityAmandaB
Official Employee
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77 Messages
2 m ago
Hello there @cmparker! Thank you so much for reaching out for help with your DVR recordings and space available. I would recommend after you delete some recordings that you make sure that they are permanently deleted. Once you pick a recording to be deleted, it stays in a temporary file to ensure that it can be recovered if needed. Check out [how to permanently delete your recordings](https://comca.st/3kyocuq)
Give that a try, and let me know if that helps get you a constant percentage showing for your available space.
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cmparker
Contributor
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21 Messages
2 m ago
Thanks for the information. Fingers crossed, I haven't had any issues for the last couple of days. Hopefully it was just a glitch that has been resolved.
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