Visitor
•
1 Message
DVR records wrong time for “Doc” on KTVU
DVR records wrong time for “Doc” on KTVU (guide is correct, recording is not)
I’m seeing a DVR scheduling issue on X1 that looks like a backend metadata problem.
On KTVU (FOX – Bay Area), the on-screen guide correctly shows “Doc” airing Tuesdays from 9:00–10:00 PM Pacific.
However, when I set a series recording, the DVR schedules it at 6:00–7:00 PM instead, and records the wrong program.
I tested this a couple ways:
- “Record Series” → schedules at 6 PM (incorrect)
- “Record This Episode Only” → schedules at 9 PM (correct)
So the guide display is right, but the series recording appears to be tied to incorrect timing data (possibly Eastern feed / wrong series ID mapping).
Location: San Jose, CA
Channel: KTVU (FOX)
Can someone escalate this to the guide data / DVR engineering team to correct the series recording behavior?
Thanks.


No Responses!