DVR records 2 copies of same show at same time

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@CoachP04 wrote:

We have 1 DVR and 2 other TV boxes.  When shows are recording some show up as being recorded twice at the same time, counting double on our quota of 6 shows at a time.  After they are done recording only 1 copy of the shows that showed up double while recording is there.  Since we often record 3-4 shows during prime time, we cannot watch any other live shows at the same time.  We set the recordings on each of the 3 TV boxes and have sometimes had luck syncing the DVRs to clear up the problem (but it does not work all the time).  We have rebooted the boxes also but does not seem to help?  Any suggestions?

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you are seeing double on some shows as for some unexplained reason both the local DVR recording and the cloud recording are both 'represented' for some recordings. I only see this on recordings of local channel news programs at night. I have noted that the 2nd one (on the right) is the local DVR while the first one is the cloud DVR version. I prefer to play the local recordings rather than cloud.

Thanks again!  I will try that the next time it occurs to verify that is what is happening.  But it must be counting it twice as whe we try to watch a live show it tells us that doing so will delete a recording in progress (that's how we first noticed the duplicate ongoing recordings when we checked to see how many shows were being recorded and saw 6 recordings - but only 3 really with each one duplicated. ). Is there a way to prevent it? 
We also have seen 4 current recordings with 2 of them duplicated to give us 6. We have at times just allowed it to cancel the recording it wants to and later find it recorded it anyway (which makes sense with your explanation). 

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@CoachP04 wrote:

Thanks again!  I will try that the next time it occurs to verify that is what is happening.  But it must be counting it twice as whe we try to watch a live show it tells us that doing so will delete a recording in progress (that's how we first noticed the duplicate ongoing recordings when we checked to see how many shows were being recorded and saw 6 recordings - but only 3 really with each one duplicated. ). Is there a way to prevent it? 
We also have seen 4 current recordings with 2 of them duplicated to give us 6. We have at times just allowed it to cancel the recording it wants to and later find it recorded it anyway (which makes sense with your explanation). 

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does your DVR have a clock? go to the DVR and use its remote with voice command 'about'. what is the rest of the line to right of STB version? do the same for your other 2 boxes. 

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@CoachP04 wrote:
STB Versions:
DVR - AX013AN_4.4p19s2_PROD_sey
Box2 - CXD01ANI_4.4p19s1_PROD_sey
Box3 - AX013AN_4.4p19s2_PROD_sey

Should they all be the same?

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no need to be the same. you have two xg1v3 DVRs (the ax013) and one xiD companion. Unless you need the extra space on the 2nd DVR you could it for an Xg2 companion that has extra tuners to loan out (for your xiD to use). that frees up all 6 tuners on the remaining DVR. 

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@RetiredInFl wrote:
Constantly having the same problem . I have 1 4K dvr in living room and one small box in bedroom.

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if you are speaking of live recordings you are seeing at the time the recordings are in progress then one is your local DVR while other is the cloud copy. after the recordings are complete the system will show you just one version.