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Tuesday, March 11th, 2025 6:39 PM

DVR Recordings

Playbacks keep blanking out and then resume. Very annoying. 

Need help to get Paramount+ to work on TV. 

when I signed with Xfinity I was suppose to get a security doorbell. Haven’t heard anything. 

[personal information] 

Official Employee

 • 

1.5K Messages

3 days ago

Thank you very much for reaching out to us here @user_mr60aa. I will be happy to assist you with any service issue from here. Could you send me a direct message with the full name and complete address for your service? 

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it

Expert

 • 

109.1K Messages

1 day ago

Concern moved here to the TV help section.

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