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Visitor

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2 Messages

Thursday, April 22nd, 2021 6:36 AM

Closed

DVR recordings over a year old randomly disappeared

I just upgraded to a new x1 box. The previous recordings migrated to the new box, but lately have been disappearing. It's like they reached a time limit and then vanished. I have plenty of space left, and I didn't manually delete them. I now have nothing on my DVR older than one year. 

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Gold Problem Solver

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25.9K Messages

4 years ago

When you swapped dvrs, the recordings you had disappeared and replaced with access to those recordings on the new dvr via the cloud (they weren’t physically transferred). The cloud has access to 150 hours of recording space, once you hit that old recordings will drop off to make way for newer recordings

Contributor

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18 Messages

4 years ago

Just had all new upcoming scheduled shows for certain channels disappear this morning, and the lineup of those upcoming recordings was showing the full list yesterday.

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