Visitor
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2 Messages
DVR recording skipping
It seems like a lot of people are having some issues with their DVR recordings. When is xfinity going to fix this [Edited: "Language"]? Last night my dvr stopped recording. And tonight it records but during the recording glitches and jumps forward 20 minutes into the program. What the [Edited: "Language"]?!
here-we-goagain
New Poster
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5 Messages
4 years ago
DVR has been a problem for a while. It does not finish recording or playback starts and jumps to the end. There are several spots of pixelation on some recordings. This has been going on for a while and calling customer service has been a huge waste of time. We do all of the troubleshooting and the only fix seems to be reset which causes the recordings to stop and the existing recordings to empty. We pay far too much each month for this service to have it work so poorly. Xfinity is the same old Comcast with a new name. Poor service, support, and high rates.
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margene1636
Contributor
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112 Messages
4 years ago
We are having the same problem.
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