Visitor
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1 Message
Dvr recording have lagging spots
Dvr recordings have lagging spots throughout the recordings with lost time. We are also getting recordings that are 3 minutes long and start at different points.
Visitor
•
1 Message
Dvr recordings have lagging spots throughout the recordings with lost time. We are also getting recordings that are 3 minutes long and start at different points.
XfinityBillie
Official Employee
•
4.2K Messages
4 years ago
Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I'm truly sorry to hear that you are experiencing issues with your DVR recordings and we'd be happy to help resolve future recording issues. Please send us a direct message to "Xfinity Support" with your full name and address to get started.
To send a direct message you may need to:
Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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