Dvr recording freezing/pausing towards the end of all recordings

I am having issues for the last month of all my DVR recordings pausing/freezing towards the end of the broadcast for every recording

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Responses

CCLysa

New Problem Solver

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617 Messages

4 years ago

Hi @user_27eb27

Welcome to Xfinity Forums! I know experiencing issues with your DVR recordings can be very frustrating. You've come to the right place, and we are happy to see what can be done.

Are you noticing this happen on any live channels or only DVR recordings?

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CCSheila

Retired Employee

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1.1K Messages

@user_27eb27

Thank you for confirming. I recommend checking the storage capacity on your DVR. To see your current storage %, go to your X1 guide, then to the Saved section, then Recordings.

If you are reaching capacity it is possible this may cause things to run a bit slower.

4 years ago

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U

user_27eb27

Visitor

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3 Messages

@XfinityLysa it's happening on live TV and DVR

4 years ago

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@user_27eb27, darn, I can see how frustrating that would be to deal with. Have you noticed this issue across all of your channels or just one in particular? Are you able to test any other cable boxes to see if the same issue is present?

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4 years ago

0

X1

user_27eb27

Dvr recording freezing/pausing towards the end of all recordings

CCLysa

CCSheila

user_27eb27

XfinityMarcos

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