1 Message
DVR Profiles?
My father keeps deleting the shows I choose to record and may watch later. I'm busy so I don't have the amount of time he does to delete shows the moment they're recorded. I've asked him plenty of times to stop and he pretty much refuses to do so. It's an OCD thing I believe with the capacity of the DVR showing how much space is left and that is what causes him to delete my stuff off the DVR. I can barely enjoy watching TV anymore because he refuses to stop deleting the things I choose to record off my own TV and the shows arent even being watched by him 99% of the time. This has been going on for years and I'm fed up with it. I've been waiting for Xfinity to introduce DVR profiles for different TVs in the house or at least allow locks on certain programs where a password has to be entered before its deleted. There has go to be something that can be done!!!
XfinityMichaelC
Official Employee
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4.1K Messages
11 months ago
Hey, @user_yumci0! Thanks for reaching out to us on the forums! I apologize to hear of the situation you are in with your father! That certainly sounds frustrating. At this time, we do not have a way to set up DVR profiles or have any pins to stop accidental deletion of recorded content at this time. I'm not sure if that is due to a size limitation issue (DVR Profiles) or a troubleshooting issue (PIN for deletion) but it is a good idea. I will pass this along to the proper channels for future enhancement of the X1 experience. If there is anything else we can assist you with, please feel free to start a new post!
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