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1 Message
05/03/2026 8:48 PM
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Why did shows recorded just disappeared
Responses
Official Employee
3.3K Messages
6 months ago
Thank you for reaching out to our team. I am sorry to hear about the issue with the DVR recordings, I will be happy to troubleshoot that further from here if needed. Were any of the lost titles in the recently deleted folder?
XfinityJohnG
Official Employee
•
3.3K Messages
6 months ago
Thank you for reaching out to our team. I am sorry to hear about the issue with the DVR recordings, I will be happy to troubleshoot that further from here if needed. Were any of the lost titles in the recently deleted folder?
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