Visitor
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1 Message
Dvr not deleting
So moves from one appt to another. When I did, my recordings moved with me. However, now when i try to deleted some, it starts and looks like it is working but it does not delete them. I have a bunch of shows/movies that does this. Please help as I don't want to lose everything.
EG
Expert
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95.7K Messages
2 m ago
The concern is not "Xfinity Home Security Devices" help related. Thread moved here to this help section.
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XfinityAmandaB
Official Employee
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373 Messages
2 m ago
Hello there @user_afd5c6 thank you so much for your post for help with your DVR not deleting your recordings. I did find an article with the same issue here https://comca.st/3yPGQ6B
The recommended solution provided by a customer like yourself was to: that occasionally happens. To clear it, use voice command 'device settings. Scroll to the bottom of the menu and use the last menu item.
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