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2 Messages
DVR no longer records
We got a Comcast DVR a couple of months ago, and it's mostly worked ok.
But suddenly it won't record programs, and our recorded programs seem to have disappeared.
When I try to record a program, it offers to remind, not to record. When I press the Xfinity button, and then press Saved, it shows reminders of programs I have just tried to set to record, instead of programs we had recorded.
Watching live TV still works fine, and so does watching Netflix.
Can anyone help?
Thanks.
Frustrating1
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1 Message
5 years ago
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pedro46
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1 Message
5 years ago
Same problem also!
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JimPerry5
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2 Messages
5 years ago
I finally solved it. When I tried to record a live program, it said that I needed a DVR subscription -- which I already have. Once I got past the annoying Xfinity "Assistant" and was able to chat with a human, she was able to connect to my cable box and get it recording again.
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