New Poster
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7 Messages
DVR Issues
We have had a lot of issues with our DVR, have gone thru all the steps (rebooting, unplugging, etc.) I requested a new DVR but still having the same issues. This usually occurs when there is a recording in progress. We will hit fast forward or the 30-second skip button and one of two things often happens; 1) it takes us back to the beginning of the recording; 2) it takes us live. We have gotten into the habit of checking the time on our recording in case it does happen so we can go back to the spot we left off. Just wondering if anyone else has experienced this and/or was able to fix it?
EG
Expert
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115.2K Messages
6 days ago
The concern is not "Home Networking" help related........... Topic moved here to the proper help section for assistance.
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XfinityVictor
Official Employee
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1.9K Messages
4 days ago
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user_jh16a
Frequent Visitor
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10 Messages
3 hours ago
Since the beginning of the NBA season (October) we have had exactly the same issue with 100% of the Warriors broadcasts. It it totally maddening. You try to go forward 30 seconds and the video is paused for an inconsistent amount of time. Then 10-20% of the time it jumps back top the beginning of the game. You then have to fast forward through the game and hope that you had remembered what game time you were at. 5% of the time, the DVR jumps all the way to the current game time. At that point, the game has been ruined because you know what has happened. This should never, ever happen!!!!!
I find it really interesting that this started soon after Comcast raised the fee to watch Warriors games by about $40/month.
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