@AutryLee43 Thank you so much for your post for help with your DVR options only allowing you to record 2 shows at a time. This sounds like with your new DVR you now have our Cloud DVR feature. This is the Free DVR feature that comes with a DVR box and have different levels of DVR services avaiable. https://www.xfinity.com/support/articles/x1-dvr-cloud-technology-general-faqs This page has lots of great information on the Cloud DVR and how to upgrade the services as well if needed. Take a look and let me know if you have any questions.
XfinityAmandaB
Official Employee
•
1.6K Messages
9 months ago
@AutryLee43 Thank you so much for your post for help with your DVR options only allowing you to record 2 shows at a time. This sounds like with your new DVR you now have our Cloud DVR feature. This is the Free DVR feature that comes with a DVR box and have different levels of DVR services avaiable. https://www.xfinity.com/support/articles/x1-dvr-cloud-technology-general-faqs This page has lots of great information on the Cloud DVR and how to upgrade the services as well if needed. Take a look and let me know if you have any questions.
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