Dvr glitch and tiling

Yes. Only on recordings. Not on live tv, not on streaming apps.  Also, I can watch recordings in computer without issue. Just on all tvs.

I've spoken to customer service, they restarted the boxes. Theyve sent 2 techs out. It continues. I thought it might be a bad hdmi cable, so I got a new one.  Issue continues.

@cr80104 

Could you please send our team a direct message with your full name and full address? To send a direct message:

1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon

2. Click the "New message" (pencil and paper) icon

3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)

4. Type your message in the text area near the bottom of the window

5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!

I've sent and no response.

I've had all my boxes swapped.  I've had 2 or 3 techs out now and still no solution.  I ended up swapping all my cables out, no solution. I'm starting to think it's a headend signal issue or a cloud issue. I've been told that the wireless boxes solve the issue, but they couldn't get it to work at my house...hopefully a higher tiered person can figure it out because it sounds like it's happening to many people. Not just a few, and people will start changing companies when they can.

Yes, I’ve been having the same issue, despite having the boxes replaced and having a tech come out.