Visitor
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6 Messages
Dvr glitch and tiling
For past few months my recordings are glitch, tiling and sound mismatched. Have had 2 or 3 tech out and they've replaced all boxes each time. Still continues. I'm frustrated and ready to give up, anyone have suggestions?
XfinityVictor
Official Employee
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938 Messages
1 month ago
6
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cr80104
Visitor
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6 Messages
28 days ago
No responses. Emailed. Still nothing
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Johnb51
Contributor
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40 Messages
28 days ago
We had the same issue and it was happening for months. I switched out all 3 boxes, 2 of them being DVR's and was still doing it. Then had a tech come out and he found corroded cables in the outside box and replaced them and also a bad splitter in the house. Still happening just not as much. One of the new boxes started having major issues with freezing and such to where I had to reboot it 3 times in matter of a couple hours, replaced it with a new one later in the week and and have had no issues since. Not sure if it had something to do with 2 bad boxes, the one that went bad was a DVR. I'm just finding it quite odd.
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