PaulMoose's profile

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2 Messages

Sunday, January 21st, 2024 10:49 PM

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DVR failed to record. Again.

I double checked yesterday a game was set to record.  It did not record.  This is unacceptable.  Despicable service and garbage technology.  Thank you Comcast… for nothing.

Official Employee

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892 Messages

10 months ago

@PaulMoose Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

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