Regular Visitor
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11 Messages
DVR does not record buffered portion of a live program any more
Recently, I noticed that if I have been watching a show from the beginning on my X1 DVR/TV set top box and decide to record it to keep for later, it only records from the point of when I clicked the record button. Even if I navigate back to the beginning of the show and hit record there, it only records from the current time.
Previously, it recorded whatever I had buffered, which was a great feature. I searched previous posts and saw this was an issue back in 2015. I know that not too long ago, I was able to include the buffered portion of the show, which was a fantastic feature. I've tried recycling my set top box just in case there was a syncing issue. That has not helped.
What has happened? More importantly, will the feature reture?
Thanks.
CCAndrew
Gold Problem Solver
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25.9K Messages
6 years ago
The feature that used to record the buffered portion of a live program was removed when Xfinity aligned their cloud based services.
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zhappychef
Regular Visitor
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11 Messages
6 years ago
I only ask because I was able to do it as recently as a month ago, and had been able to do it from the time I got my new X1 box (about four months ago).
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