Hey there, DVR service has a cost with it, we call it whole home DVR regardless of the number of boxes you have because if you were to add another box you would be able to access your DVR still on that one.
The Premium DVR plans are $10.00 per month. The equipment rental is $7.50. Do you see another charge for separate for DVR?
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XfinityAnthonyT
Official Employee
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410 Messages
Hace 6 m
Hey there, DVR service has a cost with it, we call it whole home DVR regardless of the number of boxes you have because if you were to add another box you would be able to access your DVR still on that one.
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GolfingNut33
Visitor
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5 Messages
Hace 5 m
If you have Xfinity X1 with DVR service, X1 Cloud DVR is included at no extra charge, however I am being charged for DVR service.
I never authorized a premium DVR plan so why am I being charged $7.50? What am I missing?
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