GCofCT's profile

New Poster

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4 Messages

Thu, Sep 10, 2020 3:00 PM

DOES X1 HAVE THE SAME BROADCAST CHANNELS AS A CABLE SUBSCRIBER GETS?

That is not stated clearly anywhere.  They say you get the networks but it doesn't say if that is the same local TV as you'd get as a TV cable user.

 

It seems a simple question, but it's difficult finding an answer.

 

Thanks

Responses

CCAndrew

Diamond Problem Solver

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25.9K Messages

7 m ago

X1 is cable tv box/platform. Your question isn’t clear at all

New Poster

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4 Messages

7 m ago

My question is this:  I have internet only.  I have Flex.  I can apparently upgrade that to X1  or something -- or so the person told me when I first ordered the internet. 

 

I want to know if I can get broadcast channels on the internet the same as if I had cable service, period.  It's not a complicated question, but apparently nobody at comcast is capable of answering.

 

I was told I can.  When I "chatted" yesterday they tried to sell me a $167 service. 

 

I hope I can  and for less than $167.  If if I can't I will cancel and go back to my old service, which I haven't disconnected. I will do that because the person on the phone lied to me. 

CCAndrew

Diamond Problem Solver

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25.9K Messages

7 m ago

Yes your local channels will be the same, to double check to see what you have access to go here
https://www.xfinity.com/stream/
Or download the Xfinity Stream app

New Poster

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4 Messages

7 m ago

Thank you.  I think I have to go back through customer service for the upgrade, though.

New Poster

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4 Messages

7 m ago

Just so you know, I am not on hold because I was just told it is not true that I can get the broadcast channels with internet-only.  That leaves two possibilities, both entirely possible with Comcast:

 

1. The person I just spoke with doesn't know what she is talking about, or

2. The first person -- who sold me the internet service -- lied. Twice, as I asked twice.

 

I have never once had a good interaction with this company. Not once. Ever. Just awful.

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